Privacy Policy
Privacy Policy
Last Updated: March 25, 2026
At Mad-Ly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on mad-ly.com (the “Site”).
Information We Collect When you visit our Site or place an order, we may collect:
- Personal Information: Name, billing and shipping address, email address, phone number, and payment information.
- Order Information: Details about the products you purchase and any special requests.
- Automatically Collected Information: IP address, browser type, device information, pages visited, and cookies to help us improve your shopping experience.
- Marketing Information: If you sign up for our newsletter or create an account, we collect your email for promotional communications.
How We Use Your Information We use the information we collect to:
- Process and fulfill your orders, including shipping and returns.
- Communicate with you about your order status and customer service inquiries.
- Send you marketing emails (you can unsubscribe at any time).
- Improve our website, products, and customer experience.
- Comply with legal obligations.
Sharing Your Information We do not sell your personal information. We may share it with:
- Service providers who help us run our store (e.g., Shopify, payment processors, shipping carriers like USPS/UPS, and Redo Returns).
- Legal authorities when required by law.
Cookies and Tracking We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
Data Security We take reasonable measures to protect your information, including secure servers and encrypted connections. However, no system is completely secure.
Your Rights You may request to access, correct, or delete your personal information by contacting us. California residents have additional rights under the CCPA/CPRA (see below).
California Privacy Rights (CCPA/CPRA) If you are a California resident, you have the right to:
- Know what personal information we have collected about you.
- Request deletion of your personal information.
- Opt out of the sale of your personal information (we do not sell it). To exercise these rights, email us at service@mad-ly.com.
Children’s Privacy Our Site is not intended for children under 13. We do not knowingly collect data from children.
Changes to This Privacy Policy We may update this policy from time to time. We will post the new version here with an updated date. Your continued use of the Site after changes means you accept the updated policy.
Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us at: service@mad-ly.com
Thank you for trusting Mad-Ly with your information!