Terms of Service

Terms of Service

Last Updated: March 25, 2026

Welcome to Mad-Ly! These Terms of Service (“Terms”) govern your access to and use of our website at mad-ly.com, our online store, and any related services (collectively, the “Site”). By visiting, browsing, or making a purchase on the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Our Company Mad-Ly is operated by [Your Legal Business Name, e.g., “Mad-Ly LLC”] (“we,” “us,” or “our”), located in Kansas, USA. Our contact email is service@mad-ly.com.

2. Use of the Site You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws.
• Attempt to gain unauthorized access to any part of the Site.
• Transmit any harmful code, viruses, or disruptive materials.
• Copy, reproduce, or scrape content from the Site without permission.

3. Products, Pricing, and Orders

• All prices are shown in U.S. dollars and are subject to change without notice.
• We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability. If we cancel your order, we will notify you and issue a full refund.
• Product colors, sizes, and descriptions are shown as accurately as possible, but slight variations may occur.
• Placing an order constitutes an offer to purchase; we accept the offer only when we ship the item(s) to you.

4. Shipping and Delivery Shipping times and costs are calculated at checkout based on your location and chosen method. Risk of loss and title for the products pass to you upon our delivery of the items to the carrier. We are not responsible for delays caused by the carrier or customs (for international orders).

5. Returns and Refunds Please refer to our full Return Policy (linked in the footer) for details. In summary:

• You have 7 days from receipt to initiate a return via our Redo Returns portal.
• Items must be unworn, with all original tags attached.
• Approved returns are refunded the product total minus a $10 shipping/handling fee.
• Exchanges are encouraged when available.

6. Intellectual Property All content on the Site—including text, images, logos, graphics, and product designs—is owned by Mad-Ly or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

7. User Accounts If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

8. Payments and Billing We accept major credit cards and other payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use that method. All payments are processed securely.

9. Limitation of Liability To the fullest extent permitted by law, Mad-Ly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products. Our total liability shall not exceed the amount you paid for the specific product(s) in question.

10. Disclaimers The Site and all products are provided “as is” without any warranties, express or implied. We do not warrant that the Site will be error-free or uninterrupted.

11. Indemnification You agree to indemnify and hold Mad-Ly harmless from any claims, losses, or damages arising from your violation of these Terms or your use of the Site.

12. Changes to These Terms We may update these Terms from time to time. We will post the new version on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the new Terms.

13. California Proposition 65 California law requires us to inform you that certain products sold on this website may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

14. Governing Law These Terms are governed by the laws of the State of Kansas, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in the county where our principal place of business is located in Kansas.

15. Contact Us If you have any questions about these Terms, please contact us at service@mad-ly.com.

By using our Site, you acknowledge that you have read, understood, and agree to these Terms of Service.